ChineseSpare

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Privacy Policy


Welcome to ChineseSpare.com, your reliable online marketplace.
The web site identified by the uniform resource locator www.ChineseSpare.com.com (the “ChineseSpare.com”) is provided by ChineseSpare.com as a service to our customers. This Security and Privacy Policy (the “Agreement” or “Policy”) is entered into between you as a registered user of the site (“Registered User”) and ChineseSpare.com.
The security of your personal information is very important to us and we value your trust highly. We will not sell or loan your personal information to a third party under any circumstances. We will work hard to protect the security and privacy of any personal information you provide to us and will only use such information as we have described herein.
By your use and access of the Site, you accept this Security and Privacy Policy.


What personal information do we collect?
You may choose to use or access our Site without revealing any personal and transactional information about yourself, but you will need to register and create an account in order to make a purchase or take advantage of certain features and functions. If you provide us with your information, you consent to the transfer and storage of the information on our server located in the People’s Republic of China (the “P.R.C.”).
As set forth in more detail below, ChineseSpare.com collects personal information that you provide when using the Site. This information includes your first and last name, email address, a password and other information required when you create your ChineseSpare.com account or when you participate in or conduct surveys and contests via the Site, email, or other media of ChineseSpare.com. In order to protect your confidentiality and verify your identity, we may ask you to confirm your personal information when you contact our Customer Service Department.
In addition to the personal information we may collect and process during registration and any surveys, we also collect, store and process the following information about our users:
1. Purchase Information 
When you make a purchase from ChineseSpare.com, we collect your name and payment method information. When you create an account at ChineseSpare.com, you can choose to save your billing information in “My Account.”.
2. Services Account Information 
We collect personal information from users who wish to use any of the ChineseSpare.com services, including but not limited to, ChineseSpare.com’s Transaction Platform. In order to use these services you must provide your email address and password or create an account at ChineseSpare.com.
3. Cookies and Other Computer Information
When you visit the Site, you will be assigned a permanent “cookie” (a small text file) to be stored on your computer’s hard drive. The purpose of the cookie is to identify you when you visit the Site so that we can enhance and customize your online purchasing experience.


How we use your personal information?
We do not sell, loan, trade or exchange any user’s personal information without such user’s consent. The information we collect on the Site may be used to enhance your shopping experience in the following ways:
Deliver merchandise and services that you purchase online;
Register you as a member of ChineseSpare.com;
Prevent fraud;
Confirm your orders;
Resolve disputes and prevent prohibited and illegal activities;
Enforce our Terms of Use and related agreements;
Respond to your customer-service inquiries or requests;
Communicate great values and featured items to you;
Find and stock the products you want; and
Customize, measure and improve our services and your purchase experience.


When and with whom can we share your personal information?
We do not sell or loan your personal information to any third parties under any circumstances. We will share your personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including, but not limited to, fulfilling customer orders, offering certain products and services in connection with the Site, communicating to customers, providing customer service, storing, sharing and retrieving customers’ photo images in our Photo Center, enhancing and improving clients’ purchase experience, enabling access to our partners’ web sites, providing a personalized purchase experience and preventing fraud and completing payment method processing.
Aside from the purposes described above, we will not share your personal information with any other third parties unless we have your express permission or there are special circumstances, such as when ChineseSpare.com is required by the government, law enforcement body, obligee whose legitimate right has been injured, subpoena or other legal document to share such information, or if we believe it to be reasonably necessary to protect the safety of any person; to address fraud, security or technical issues; or to protect ChineseSpare.com’s rights or property. We may also share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.


How can you control the use of your personal information?
You can modify or delete your personal information at any time. Simply go to  ChineseSpare.com. Log in with your ID and password, then edit or delete your personal information at your discretion.


How can we protect the security of your personal information?
Your personal information is protected by the password you created when you created an account on the Site (or another password you choose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of ChineseSpare.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it at anytime by going to My ChineseSpare.com. Log in with your email address and password, then click “Change Name, Email & Password” and enter a new password.


General
We realize that making purchases on the Site, or any other web site, requires trust on your part. We value your trust very highly and pledge to you, our clients, that we will work hard to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address or checking account information, in addition to any other personal information that can be linked to you, personally.
Terms which have not been defined or stipulated in this Agreement shall be interpreted in accordance with the definition(s) or provision(s) of the Terms of Use of ChineseSpare.com.


Disclaimers
We are not responsible for the privacy protection methods of other websites who are linked to ChineseSpare.com.


How can you contact us?
Should you have any suggestion on our Privacy Policy, please contact us.